What it takes to confirm identity at an Australian casino


1. Why Verification (KYC)

KYC (Know Your Customer) is a mandatory procedure for all licensed online casinos that allows:
  • Confirm that the player is over 18 years old.
  • Exclude from the game on behalf of another person.
  • Prevent money laundering and fraud.
  • Secure transactions.

In Australia, verification is governed by the Interactive Gambling Act and the international AML (Anti-Money Laundering) standards.

2. When asking for proof of identity

At the first withdrawal.
With large transactions (usually from $2,000 AUD).
When changing personal data or payment details.
If the casino suspected suspicious activity.

3. What documents are needed for verification

To complete KYC in an Australian online casino, you usually need to provide:


1. Proof of identity (one of the documents):
  • Passport (domestic or foreign).
  • Driver's license.
  • National ID card.

2. Proof of address (document not older than 3 months):
  • Utility bill (gas, light, water).
  • Bank statement.
  • Document from a government agency.

3. Payment method confirmation (if necessary):
  • Bank card photo (with closed CVV and part of the number).
  • Screenshot of an electronic wallet.
  • TxID of cryptocurrency transfer.

4. How is the verification process going?

1. Log into your casino account.
2. Go to Verification or Profile.
3. Upload the required documents in high quality.
4. Please wait for confirmation from security.

Typically, verification takes:
  • E-wallets and cryptocurrencies - up to 1-3 hours.
  • Bank cards - 12-24 hours.
  • In rare cases - up to 48 hours.

5. How to avoid delays

Upload documents in good resolution, without glare and cropped edges.
Make sure the information matches the information in your profile.
Use only current documents (not overdue).
Verify immediately after registration so as not to wait for output.

6. What to do if casino refuses to confirm identity

Clarify the reason for the denial of support.
If necessary, reload the documents.
If the casino is licensed, you can complain to the regulator (MGA, UKGC, Curacao eGaming).

7. Result

Proof of identity at an Australian online casino is a standard procedure without which it is impossible to withdraw winnings. The sooner you go through KYC and provide the correct documents, the faster and safer all financial transactions will be.